Clogau Outlet FAQs
The store will be able to advise on stock availability and in some cases where we have limited amounts of stock we may need to order your item into store from Head Office or another Outlet store.
Please note that the store can't reserve stock for customers but they can pay for the item to be collected at store.
To place your order by phone call:
01513 571 839
01656 650 247
Resorts World Birmingham
• UK Chip and Pin Card
Please note that orders over £500 placed over the phone will be subject to additional security checks.
If you're familiar with Clogau, you may recognise some pieces from previous brochures.
These pieces are then transferred to our Outlet stores and immediately reduced by 30%.
This ensures that there is always a steady stream of "new" jewellery at our Outlet stores for you to choose from.
We are satisfied that the quality management process followed by Clogau Gold of Wales provides assurance of the statement "Welsh gold is contained within each piece of Clogau Gold jewellery" by supporting:
• The validity of the source of Welsh Gold used by Clogau Gold of Wales.
• That a pre-determined quantity is being included in the production of all Clogau Gold items.
• That the quantity is consistent across their range of jewellery.
• That verifiable records are being kept to provide clear audit trail to support these assurances.
Edinburgh Assay Office
18th October 2017
You can be guaranteed that there is Welsh gold within your jewellery which is shown by the Welsh Dragon stamp which is applied.
Welsh gold is famous for being selected to create generations of Royal Family wedding rings including those of Her Majesty The Queen, the late Diana Princess of Wales, Her Majesty Queen Elizabeth The Queen Mother, HRH Princess Margaret, HRH Princess Anne, Their Royal Highnesses Prince Charles and The Duchess of Cornwall, and most recently, The Duchess of Cambridge. This has made Welsh gold some of the most sought after jewellery in the world.
Clogau jewellery is guaranteed to contain rare Welsh gold. It carries a unique Welsh Dragon and “CG” mark, stamped during the creation of each Clogau item.
Each piece is crafted using traditional jewellery-making techniques and painstakingly hand-finished to give the lasting pleasure which ensures the Clogau jewellery will remain as special as the day you received it, as it is passed down through generations.
The change has meant that the costs to both customer and company have been reduced, and customers now receive their jewellery with 2-3 working days, instead of several weeks. It has also meant that we can keep up with the demand for Clogau jewellery on the high street and, increasingly, internationally.
The majority of Clogau jewellery is made up of multiple components due to the addition of Welsh gold (usually in the rose gold detailing), thus complicating the manufacturing process. A team of dedicated employees are responsible for creating jewellery of the utmost beauty and quality.
• In silver items where the diamond is 0.49ct or under: SI1 (slightly included) clarity and G-H colour (near colourless)
• In gold items where the diamond is 0.49ct or under: VS2-SI1 (very slightly to slightly included) clarity and G-H colour (near colourless)
• Any diamond 50pts, or more, set in gold or silver: VS1 (very slight inclusions, not visible to the unaided eye) clarity and G-H colour (near colourless)
As members of the Responsible Jewellery Council, we are committed to completing the compulsory member certification against the Code of Practices and the voluntary Chain of Custody standard, which is currently under development. The RJC aims to improve the transparency of the full jewellery supply chain; from mine to retail.